Terms & Conditions of sale

Supply of Liquor to Minors

We cannot supply wine to minors. You must be at least 18 years old to use this wine purchase facility in New Zealand. It is illegal to purchase wine if you are under the age of 18 and it is illegal to provide false details to purchase wine. Other age limits may apply in countries outside of New Zealand.

Our Payment, Pricing and Currency Policy

Payment is by Visa and MasterCard credit card only. We do not accept debit card payment. All prices displayed on this site are in New Zealand Dollars and include GST. We make every effort to ensure prices are correctly displayed on our site, but reserve the right not to proceed should an item have incorrect price. If an item has an incorrect price we will advise you and provide an option to continue at the correct price or to cancel your order.

Your Purchase Security

Our server uses Internet-standard Secure Sockets Layer (SSL) channel encryption to protect your credit card information. This encrypts the information you input to the payment web-site. Your credit card information is not retained on our web-site.

Our Freight Terms

There is no minimum order quantity for purchase, however minimum freight within New Zealand is charged based on one 12 bottle case regardless of orders less than 12 bottles. Delivery time within New Zealand is normally between 1 to 5 working days.

We recommend and prefer nzwinehome for international door to door freight. Details on door to door freight charges and terms may be found on their web-site at www.nzwinehome.co.nz. Misha’s Vineyard Wines is not responsible for taxes, duties, fees or additional charges that may be charged for international shipments. For more information on international freight, please enquire through sales@mishasvineyard.com.

Our Returns Policy

Once a purchase is confirmed and dispatched, it is considered final. If you wish to cancel a transaction please notify us immediately and we will make our best endeavour to cancel prior to dispatch. If we are able to cancel prior to dispatch we will provide a full refund. If a wine you have purchased from us is in some way faulty or damaged, we will replace it upon your request. We may require the faulty or damaged item to be returned to us at our expense. Product is insured by us and our courier up to delivery at your shipping address only. We are not responsible for damage or theft of product once delivered.
Important: This Returns Policy applies to orders within New Zealand only and notification of a damaged or faulty product must be within 14 days of date of purchase.

Our Privacy Statement

We respect and will protect your privacy. Information supplied to us will only be used to process your order. Any personal information you have supplied to us will NOT be made available to another organisation. You may receive emails from us from time to time about us or our products. If you do not want to receive emails from us please tell us by email to info@mishasvineyard.com with “unsubscribe” in the Subject line.

High Notes Update

Welcome to Misha’s Vineyard High Notes. Complete this form and we will send you occasional updates and special offers from Misha’s Vineyard. We commit to respect your privacy and will not share your details with any third party.

Privacy Policy

We collect personal information from you, including the following information:

  • Your name
  • Contact information including email address and phone number
  • Address – billing (when appropriate) and delivery address (when required)
  • Past interactions with us
  • Billing or purchase information when required
Note: Credit Card information for on-line purchases through our web-shop is not collected or held by us. Our payment gateway is a registered provider with their own privacy policy and security systems. When we do collect Credit Card information for phone campaigns or email orders, we will destroy that information once the purchase is complete. We hold payment and contact information for Vine Club members in an encrypted and/or password protected secure file.

We collect your personal information in order to:

Make special offers to you, keep you informed about our wines and company, and to sell wine and other goods to you.

Providing some information is optional. If you choose not to provide contact information, we’ll not be able to provide offers or maintain contact with you.

We will never provide your information to a third party without your express permission.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at info@mishasvineyard.com, or 03 4454456, or PO Box 328, Cromwell 9342.

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Please come back again when you are over 18

You must be over 18 to access this website

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Welcome

Before you can purchase from our online store, we need to verify you are 18 or over, Cheers!

No, I am under 18
Yes, I am 18 or over